It is the capability of a
person to control or manage his emotion and his ability to manage
other’s emotions also.
Emotional intelligence is the most required skill in the
employees. They should know how to react to the different emotional behaviour
of the subordinates.
Emotional intelligence can be
described as the ability to understand or manage the emotions of oneself
It has five components:
Emotional intelligence refers to the individual’s capability
to identify their emotions and others too. they can easily differentiate
between the distinct feelings and easily adjust to the atmosphere.
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