What is emotional intelligence?

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What is emotional intelligence?

  • 24 Aug, 2018

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It is the capability of a person to control or manage his emotion and his ability to manage other’s emotions also. 

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Emotional intelligence is the most required skill in the employees. They should know how to react to the different emotional behaviour of the subordinates.

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Emotional intelligence can be described as the ability to understand or manage the emotions of oneself or others.

It has five components:

·         Self-awareness

·         Self-regulation

·         Motivation

·         Empathy

·         Social skills

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Emotional intelligence refers to the individual’s capability to identify their emotions and others too. they can easily differentiate between the distinct feelings and easily adjust to the atmosphere.

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