Control management is one of the important functions of the management. It helps to keep a check on all the functions so that there is no error and there can also be some corrective measures. The manager has to make a check to make sure that the employees maintain the standard of the company. The control management plays an important role in the achievement of the common objective of the organisation and it is the major part of managerial roles. To know more about it, you must read 3 major types of managerial roles.
In other words, we can say that it is the foreseeing action rather than to control the performance and functioning of the company. The role of control management is wider in modern concepts. It involves the process in which the standard is set, and the employees are made to follow that action plan respect to the standards and taking corrective measures for the betterment.
In this article, we will study the importance and limitations of control management.
- Achievement of organisational targets
Controlling helps in the achievement of the organisational goals. When the planning is formulated, the employees are directed in such a way that they work towards the achievement of the goals. The major function of the controlling is to make sure that they the working of the organisation is completely according to the plan. And if there is some deviation, there should be timely corrective actions for the better functioning. It will make all the functioning as per the plan which will lead the company to achieve the targets.
- Know the accuracy
By having a proper control system, one can easily judge if the company is working as per the standards. The proper control system revises the working and the standards and makes sure that they match with each other. The high-level management sets the standards, and the management of those standards should be maintained by the medium level and low-level management as they are involved in the functioning.
- Proper allocation of resources available
The allocation and further use of resources need a proper control just like the control of traffic at signals. The process of controlling makes sure that there is working as per the standards that are already set by in the planning step. It also influences the proper use of resources and their allocation as per the availability.
- Motivate the employees
The system of control announces the targets and the standards of appraisals to the employees and the subordinates much before the beginning of the work. The employees are also motivated to get out of the complicated situations. If there is proper control, the employees would feel that the company cares about them and they will be highly motivated to work for the organisation.
- Maintain discipline and order
The control system helps in the maintenance of the environment that is completely in order and discipline. If the control system is effective, it will influence the employees to work as per the set norms and regulations of the company; they will be afraid of performing the tasks of fraudulent and dishonesty. The strict control they have made helps the employees to maintain the standard of the functioning. There is also monitoring on the screens that make the employees work as per the norms.
- Coordination among the employees
If there is coordination, the employees will have better communication and work will be quite smooth. The system of controlling makes sure that there is the proper direction to the employees so that they can work in the same direction. And to have a check at them is the major task of this process. One advantage of the control system is that the control system will have unity of direction which means the whole organisation is working as per the set standard.
- Improvement in the performance of the employees
The process of control makes sure that there is an improvement in the working methods of the employees so that there is better functioning in the organisation. The controlling makes sure that the employees are aware of their roles and responsibilities and they are working as per the directions only. The check on the performance of the employees is mandatory so that they work in continuous effective manner.
- Reduction in the errors
If there is a good control on the functioning of the organisation, there will be fewer chances of the mistakes. The check is made only with the objective of committing fewer mistakes so that there can be efficient working of the organisation. The errors will be minimised if good controlling is there and a proper check is made. The controlling managers try to identify the errors as soon as possible, and they try to find out the remedies so that they can minimise the risk of the losses or improper functioning.
Limitations of the control system
There are limitations of control system also beside the advantages. Here we will discuss the limitations and the areas where the control is quite difficult for the managers.
- Difficult to set standards
It is not that easy to set the standards for the effective and proper function of the organisation. It is not an easy task to set the standards for the tasks of the human and to set a level for the efficiency and how to maintain a level of their satisfaction. In these situations, the management has to create the judgement as per the discretion.
- Due to external factors
There are some things that are not under the control of the manager or the organisation. For instance, there are the policies imposed by the government, the change in the technology, change in the trends and preferences of the people or change in the policies of the competitors. All this are not under the control of the company, and that make the things out of control.
- Employee’s resistance
The employees that resist taking the challenges are not under the control of the organisation in some corner. The manager can motivate the employees, but they cannot force them to work as per the rules and regulations.
- No freedom to the employees
With so much of control, the employees feel that their freedom is shortened. They do not feel like working for the organisation that do not let them work as per their will. Thus, they leave the companies that do not give them freedom.
The control system is very expensive as it involves the exercises that are highly charged. To measure the performance of every individual working in an organisation, there is the need of proper funds for sending the reports to the high authorities. It also requires to hire many employees which also add up to incurring the cost. The performance should be measured quantitatively so that the managers can observe it in a better way. There is the need of putting lot of time and efforts to the control system.
Therefore, it is not that easy to maintain the control system in the organisation, but one has to make it work in the organisation for the better functioning and growth.