ARTICLE: Roles and Responsibilities of a Manager

Managers are the most important persons in the organisation who work as the pillars of the organisation. Managers have huge demand because of their expertise and skills. Managers have to make decisions in different situations at the right time. Managers are also responsible for staffing the business. In large corporations, you may find managers at different levels each with specific duties. But in a small business, the managers are often jack-of-all-trades. He has to control many things at the same time and that too with right decision-making.

Entrusted with a leadership role, a manager is responsible for supervising a department or group of employees within a specific company. Managers are utilised in every sector, and the business model relies on their leadership and ability to operationalise the structure of the management. The professional abilities of the individual are revealed when they work as a manager as they have to manage stress, communicate effectively with different people at a different level and lead successfully.

The contribution of management is significantly reflected in the profits of the company or the organisation.

  • Structure of management in business

What you must be participating actively in your business is a business professional. But the structure of the business varies from one organisation to another depending on the size and ethos of a company. The two different types of structures are hierarchy structure and flatter structure.

In the hierarchy structure, the information flows from the top management to bottom. But in flatter structure, there are fewer layers within an organisation, and each level of the business is composed of numerous employees that communicate with each other. Besides the management structure, it is essential that business adopt a means of organising employees to ensure effective communication among the employees.

What are the different types of management?

Managers are responsible for a particular function or department of the organisation. All the departments such as accounting to marketing, sales, customer support, engineering, quality and all other groups need the supervisors that leads the team. There are also project managers and product managers who are responsible for certain set of activities, and they need to have a pro-active approach.

What are the roles and responsibilities of a manager?

Managers have a long list of responsibilities and the role they are imparting in the organisation. Some of them are mentioned below:

  • Daily operations

The primary role of the manager is to manage the daily operations of the business ensuring the proper functioning of all the departments. These daily operations might not count as written, but without a manager, it is not possible to handle the working on a daily basis.

  • Staffing

Managers are also responsible for handling the recruitment part. They need to recruit the people for different departments. The managers have to interview the employees for hiring them. But their task is not limited to the hiring part only, but they also have to train them after their recruitment. There is a proper orientation that takes place.

  • Deciding short term and long term objectives

Every organisation has to work on some short term and long term goals to ensure the longevity of the company. The short-term goals refer to the missions of the company and long-term goals refer to the vision of the organisation.

  • Liaising

Although a manager has to look after the group of employees, they also have to effectively communicate with their bosses and convey the necessary information to the various company parties. They have to deal with the people outside the company for the dealing part to enhance the business.

  • Administration

The complete administration is under the working of the managers. Managers have to take under the control of their department and their corresponding departments.

  • Delegation

What should be done by whom? It is the most critical thing the managers have to decide. The delegation of the task should be as per the skills and the area of specialisation. The managers should know what is the speciality of his employees and divide the task accordingly. One should delegate the duties in such a manner so that the employees would be able to perform the task in the best possible way.

  • Motivate

As a leader, a manager motivates the staff and creates an environment where the employees thrive. There is the need of motivation time to time so that they are interested in working happily. The motivation can be monetary or non-monetary.

  • Enforcing policy

There are certain policies of the organisation that has to be enforced by the managers. To hold the employees together, the company has set rules and regulations that have to follow them.

  • Training

There is the training part, after the recruitment of the employees to make them aware of the working conditions of the organisation. Also, there are situations, when there is the implementation or introduction of new policies and technologies. In such situation, they have to train their employees for imparting the knowledge of everything new in the company.

  • Evaluation

Managers also have to evaluate the performance of the employees with the evaluation of the data. It helps to encourage the satisfactory work and employee performance. The evaluation is important to know how the employee is performing. It is essential for the appraisals, bonus, increments etc.

How to deliver the success of the organisation?

To be successful on the job, the organisation work on three approaches adopted by the managers:

  • Contingency approach

It is the approach based on the idea that management techniques should change depending on the situation. The situations are never the same. Thus, the same techniques would not work in all types of situations.

  • Behavioural approach

To facilitate a positive work environment, manager stake special care of the needs of the employees and their job satisfaction.

  • Contemporary approach

This approach argues that active managers maintain an active staff and equip that staff with the proper tools to make the workplace more efficient and satisfying.

While many responsibilities accompany a management position, the role of the manager is a prestigious accomplishment that reflects the dedication of the employee and his commitment towards the job. No matter which sector we are talking about, companies rely entirely on the managers and take help from them for the successful business model.