The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
The candidate will demonstrate the ability to contribute to the creation of an organisation development plan which ensures that the organisation will become more effective over time in achieving its goals.
This assessment task requires you, in the role of Human Resources Manager of Boutique Build Australia, to implement organisation development plan activities. This will require you to develop a draft leadership development framework to present to a staff meeting. At the meeting, you will also be required to manage resistance to the planned program, as well as brainstorm alternative approaches to leadership development.
This task will be completed in the simulated work environment at your campus. You may consult with your trainer/assessor if any additional support and guidance is required.
1.Read and understand the given scenario. You may seek help from your trainer/assessor if required.
2.Complete all the tasks given.
3.There is no particular format for your report. However, you are required to cover all the given points in your report.
4.Submit all documents required in the specifications below to your assessor. Ensure you keep a copy of all work submitted for your records.
●meet with your assessor to clarify any confusion
●submit the project report that you have developed
●prepare report as instructed
●submit your notes and any additional documents.
●If you utilise material from published authors make certain that you cite and reference appropriately. If you do not know how to reference discuss this with your assessor. Plagiarism is unacceptable.
Your assessor will be looking for your ability to:
●analyse information and data about the organisation and develop an organisation development plan including:
change management and communications strategies
●implement the development plan including:
developing the team
●consult and communicate effectively with relevant stakeholders to:
determine agreed objectives and outcomes
monitor and promote participation in and support for the development activities
●evaluate the development plan and make adjustments as appropriate
Scenario: Boutique Build Australia
Assume that an organisation development activity included in the organisation development plan is to implement a leadership development framework for Boutique Build Australia staff. It should promote leadership behaviours across all staff, irrespective of their experience and regardless of whether they are in a leadership role or of their career stage.
The leadership development framework is and outline of behaviours that are required to become an engaging leader within the company.
The way that the leadership development framework works is that employees are asked to complete a series of reflective question to encourage thinking around intentions and motivations and where behaviours are analysed and evaluated to modify future behaviours. Once completed a personalised leadership development action plan can be developed to assist in achieving leadership skills.
Complete the following activities
1.Write a Leadership Development Plan
Research the range of methods an organisation can use to develop leadership skills in managers. At least one of the methods you should research is use of leadership development frameworks. Familiarise yourself with their purpose and application. Make notes on the methods of developing leadership skills you have developed, including use of leadership frameworks. Note that you will also use the research on the range of leadership development methods for brainstorming alternative ways of developing leadership skills in an organisation.
Based on the organisation values as identified in the Strategic Plan and construction workforce trends and challenges, identify at least four key behaviours that would be expected of managers at Boutique Build Australia and develop a leadership framework based on these key behaviours. Use the Leadership Development Framework Template provided to develop your framework. The leadership development action plan is included within the framework.
2.Develop a PowerPoint presentation.
When you have completed the leadership development framework, develop a PowerPoint presentation to explain the framework to your team at a meeting.
The presentation you develop should clearly explain the purpose of the framework, and guide staff members though the use of the framework and completion of the leadership development plan.
•The PowerPoint slides must be written in clear and concise English and use visual such as images, charts or tables.
•The PowerPoint slides must clearly describe the leadership development framework.
•Your presentation will be submitted to your assessor as per the instruction in 3.4 below.
3.Write a report on conflict management techniques.
Prior to the meeting, research techniques for managing conflict as you will need to use these at the meeting as you expect there may be resistance to the introduction of the framework. Develop a brief report on potential conflict management strategies. Your report should be at least one page.
4.Send an email to the CEO (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments, and seek their feedback and ask for the place, date and time of the meeting.
•Attach the following to your email:
•Leadership Development Plan
•Conflict management techniques report
Your assessor will also respond to you with a proposed time and date for the team meeting.
5.Give your PowerPoint presentation at the staff meeting.
Your assessor will have arranged for 2 to 3 students to attend the meeting as staff members.
At the meeting, explain the leadership development framework to staff using the power points you have developed. Seek staff members input into the framework by providing the opportunity for questions.
During the presentation, demonstrate effective interpersonal and communication skills including:
•Use of appropriate style (formal), tone (encouraging, respectful) and vocabulary (professional, business language) for the meeting
•Active listening skills
•Asking questions and listening to responses to clarify understanding
•Responding to questions openly and honestly
•Non-verbal communication skills that encourage discussion and feedback, for example, nodding, smiling, eye contact.
At the meeting, you will encounter some resistance to the introduction of the framework from the staff. You will need to use the skills you have researched to manage this conflict.
After you have presented the framework and based on the resistance encountered to the leadership framework, brainstorm other ways of developing leadership skills.
6.Send an email to your assessor.
Following the meeting, send an email to the CEO (your assessor) reporting on the resistance to the introduction of the leadership development framework, and outlining additional approaches to developing leadership skills discussed at the meeting.
Include your recommendations on whether any of these additional approaches should be adopted.