When an organization undertakes any initiatives or projects to improve their performance level or address critical issues, in that scenario, they often require changes, changes to processes, job roles, organizational structures and types of the technology. Within any industry, IT changes occur. These changes can be in form of major IT projects via regular patching or maintenance of both software and hardware. However, change play key role in the IT projects for enhancing their procedures. In this article, we will outline some valuable concepts of change management and its impact on IT projects.
In company, the role of change management is very vital as it provides methods and procedures for handling the overall IT architectures effectively. Thus, change management in an organization is defined as an IT service management discipline that is used for handling all changes to control IT infrastructure.
Change management refers to the discipline that guides how organization prepare, equip and support organization’s individuals to successfully adopt a change to produce organizational success. Moreover, change management provides an insight view of the structured approach for supporting the individuals to move from their own current states to their own future states.
In the modern era, some companies use change management to achieve better organizational goals or outcomes. However, change fits within an organization via change management plan or change management levels. In order to manage organizational activities, change management plan is very necessary. A change management plan defines activities, roles to manage and control change while executing and controlling stage of the project. Change management plan helps in controlling the effect of changes during the execution and control phase of the project which is very important for the project success. There should be no change without any approval or evaluation. A change management plan involves following personals
Project team- Group of members for developing a project.
Project manager- He creates or describes the overall activities of a project.
Project sponsor- Project sponsor refers to an individual (executives or managers) with overall accountability for the project.
Project stakeholders- Typically. Project stakeholders are entities that have an interest in a given project. project stakeholders may be inside or outside of an organization.
Phases of Change management plan
Here are four crucial phases of change management plan through which organizations achieve better outcomes.
Strategy and planning phase- Kicking off the project between the organization and the new provider is considered as the first step of making a successful organizational change. In the strategy and planning phase, the role of the project manager is very crucial as he prepares a detailed report which includes overview, requirements and associated timing and milestones which is often known as project baseline. A detailed project plan should be derived which may effectively involve project scope and all other activities. Organizational change considerations- Company culture, Approval of processes within the change management, existing business processes and technologies and success criteria.
Configuration and testing- A trial environment is a best-suited option for an organization to utilize in preparing, testing the technical configuration such as Single sign on, legacy data migration. Change management considerations- Map business and technology changes, Configuration and alignment with the new processes, Testing, approvals, and signoffs.
Product training- Training is must and should be scheduled with appropriate administrative users of the new application. Considerations- Training on new business processes, Exposure to support services.
Communication plan and rollout of a project- Change management can be tough, but effective communication plan allows several team members to share viewpoints on how new or emerging technology is introduced within an organization. Change management overview- Execute communication plan, Rollout of new services and enhanced business processes.