Change management is a significant part of the project development plan. It is a systematic approach that deals with the transformation of an organization’s process, policies and technologies. Further, it is a disciple that guides the people on how to equip, prepare and support individuals in order to lead to the organization’s success. The main aim of change management is to deploy the strategies for change management, supporting the people to adopt changing policies and controlling the policies. For developing the time, cost and quality factor, there might be chances for a change in the user requirements at the time of the development of the project. On the basis of the project, the changes in the requirements can play a major and minor factor. Change management involves different principles that help in developing a systematic and comprehensive framework. These principles are – Start from the top, create ownership, communicate the message, prepare for the unexpected, speak to the individual, address culture explicitly, address the culture in the form of landscape, make the formal case, address the human side more systematically and involve every level of the organization.
Levels of Change management
There are three levels of change management i.e. Individual change management, Enterprise change management, and organizational change management.
1.Individual change management – Individual change management is a change model which is most widely used in the world. This type of change management deals with the change in individual experiences and what they need to change successfully. It also requires understanding: what message does an individual need to hear, how to teach the individual in order to demonstrate new behaviors, what is the optimal time to teach the new skill among the individuals etc. An individual change management plan is based on the discipline of neuroscience and psychology to apply the actionable framework in change management.
2.Enterprise change management – This type of change management plan is effectively applied to leaders and initiatives for the purpose to guide them about the change. It is an organizational core competency that provides the ability to adapt to the ever-changing world effectively and also provides competitive differentiation. With the help of change management, an organization is able to respond quickly to the market changes, adopts new technology more quickly and hold strategic initiatives. Along with this, the individual embraces more effectively and quickly with the changes in the market.
3.Organizational change management – Organizational change management is also known as Initiative change management plan, provides the actions that support the thousands of individuals. These individuals are the people who are affected by the project at each level of change management. This change management first identifies the people and group who need a change as the result of the project. Secondly, it creates a customized plan which ensures that respected employees will receive coaching, training, leadership, and awareness to change successfully.
This type of change management is complementary to project management. Change management ensures that the project of the people is effectively adopted, used and embraced. It develops the organizational tools that help the individuals to make successful personal transitions resulting in the realization and adoption of change. However, Project management ensures that a project’s solution is implemented, designed and delivered in an effective manner. It is an application of skill, tools, techniques, and knowledge of the project which meets the project requirements effectively.
In the above figure, it is shown that project management and change management transforms a particular organization from a current state to a transition state and then transforms it into the desired future state. The current state of both the management and the organization includes how the things are done today, the transition and future state involves the new processes. Organization structures, systems, and job roles. Both the project management and change management involves the discipline that manages the change successfully on the people’s and technical side. However, a change management plan involves the change management models, change management plans and processes, the change management models provide support to the organization for its growth. Change management processes comprise of the steps that move a change from beginning to delivery. Along with this, a change management plan develops a project that supports to deliver a change.
Steps of Change Management Plan
Change management plan comprises of the three basic steps such as inputs, tools & techniques and outputs.
•The Stakeholders and External factors provided as input in the change management plan. The changes made by stakeholders are related to changes in requirements. While the external factors make changes in their agreement at the time of development. In the change management plan, the external factors are service providers and sponsor organization.
•Tools and techniques help the organization to analyze the impact of changes on the developed process. On the basis of its impact of development quality, time and cost, the impact of the change are decided as a major or minor.
•Along with this, Outputs will suggest the possible measure which helps to lead a successful completion of the project with optimal changes.