There are specific roles and responsibilities of a manager. There are numerous responsibilities on a manager, and he/she has to understand the importance of each one of them so that he or she can grow in the best way as a good team leader.
We have divided the role of managers into three main categories such as:
- Interpersonal Roles
- Informational Roles
- Decisional Roles
These are the roles that every manager plays while working in an organisation. The roles mentioned above require the development of a relationship with the colleagues, carry out the negotiation, motivate the subordinates, to resolve the conflicts in the company, establish the network, decision-making and allocation of the resources. There is a total of ten roles under these three main categories which are explained as below:
The role of the manager also includes the dealing with internal business affairs. For more knowledge about them, check the major factors affecting international business.
Under interpersonal roles, there are further three types of roles explained that a manager has to play. These interpersonal roles are related to providing information and various ideas. Playing this role, you are expected to inspire the colleagues and as people look at you as their ideal and figurehead. You are authoritative and have to maintain that authority while being supportive of the team.
Three types of roles under interpersonal roles are:
As a figurehead, the manager has to perform certain ceremonial duties. It helps the manager to inspire his team and to maintain a healthy relationship with them. For instance, greeting the people who visit at a high position, to attend the wedding of the employees and also have lunch with the important customers. By performing such a task, the manager can be an indicator of the task that his team expects from him.
As a leader, there are certain responsibilities that make the manager a good leader rather than just being a boss. You need to motivate the employees so that they can work effectively and stay positive for the work. The leader also needs to encourage the employees at times when they feel discouraged. The role of the leader also involves the exercising the authority.
Liaison is to make the contacts and expand the network outside the vertical chain; it also includes the competitors from other companies and other departments. There is the connection with the government and external trade organisations that involves the communication of the representatives.
Playing the informational roles, the manager must consider the collection, dissemination and transmission of the information. It involves the passing on the roles and the information to other employees or the departments. There are further three roles involved in informational roles such as:
The manager has to monitor the environment to make sure that there is proper functioning in the organisation. The tasks that are being performed in the organisation requires proper control and management of the tasks. A complete check has to be there so that the roles of other employees are also monitored. This way, the manager can better observe the functions of the organisation and can make modifications if required.
The role of disseminator is to pass on the information to the subordinates. But the information should be through the proper means of communication. If it requires written communication, there should be the written emails, or there can be the verbal communication.
As a spokesperson, there is the role of sharing the information. It is the necessary information that has to be transferred inside or outside the organisation. The information can be of different types such as there can be the need of asking for the modifications in the product. The spokesperson is also responsible for the speech to a lobby of important people.
DECISION MAKING ROLES
These are the roles that are concerned with the decision making in the tough situations. This is the most important role as it involves to choose the best one among the alternatives. The decisions of the managers can affect the major functioning of the organisation. Thus, they have to be very careful while making decisions so that they can think about the benefit of the organisation and for the employees also.
There are following types of decisional managerial roles:
- Entrepreneurial decisions
Playing the role of the manager, one has to think like an entrepreneur as he is responsible for the success or failure of the organisation. The manager has to take the initiative for various projects, and they are completely responsible for the betterment of the organisation if the project succeeds. It is undertaken for the improvement of a particular unit, and he has to take the initiative for it for the proper functioning.
- Handle the disturbance
There are various situations in the organisation that gives rise to the conflicts, and the manager is the one who has to sort out all those conflicts so that it does not hinder the working of the company. To handle the disturbance wisely is one of the best quality of the manager that helps them in maintaining the smooth functioning of the company. There can be the situations like a strike by the labourers, very important customer that has gone bankrupt, or supplier defaulting on some contract. These types of situations have to be handled by the manager in such a way that it does not hurt the employees or the organisation. To maintain a healthy environment, the manager has to take several decisions.
- Allocation of the resources
There are certain resources that have to be divided among the employees working in the organisation. The manager is responsible for the equal distribution of the resources so that the employees can work properly. Some resources are scarce and they have to be divided very discerningly. Therefore, there should be a proper division of the resources as per the availability.
This role of the manager involves the manager to take part in various negotiations, it also involves the direction of the important negotiations among the different team members working in an organisation. There can be the division in the department also according to the team and number of employees.
While playing these roles, one must remember that no one is perfect and there is always room for improvement. Being a figurehead, if the manager faces difficulties, he can start with having empathy and humility with the fellow beings without caring about the reputation. A leader should have the emotional intelligence so that he or she should not be fooled by the people working under him as his role demands to be understanding.
If there is the issue with the expansion of the network, one can start with the small networks so that he feels comfortable. It is also quite difficult to monitor the system closely, but one should start with the important parts.